FAQ & Policies

Frequently Asked Questions

Everything you need to know before your appointment.

Appointments
How do I book an appointment?

Use any Book Appointment button to open Tony Lucca's Square booking page. Square handles available times, service selection, and appointment details.

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Do I need to create an account to book?

You do not need an account on Lucca's Hair. Square may ask for the contact details needed to manage your appointment.

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Can I reschedule my appointment?

Use your Square appointment details when available, or contact Tony directly if you need help changing your time.

Policy TBD
Do you accept walk-ins?

Appointments are recommended. Same-day availability may be limited, so booking through Square is the cleanest path.

Policy TBD
What if I'm running late?

Please text or call Tony as soon as you can. Final late-arrival rules are still TBD and will be updated once confirmed.

Policy TBD
Cancellation Policy
What is the cancellation policy?

The final cancellation and rescheduling policy is TBD. Please contact Tony if you need to cancel or move an appointment.

Policy TBD
Is there a no-show fee?

No-show rules are TBD. This page will stay editable until Tony confirms the final policy language.

Policy TBD
Payments
How do I pay?

Payment details are handled through Tony and Square. Final payment policy language is TBD.

Policy TBD
Are prices final?

The confirmed current service is Cuts at $20 for 20 minutes. Placeholder services and starting-at prices are not final until Tony confirms them.

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Services
What services are confirmed?

The confirmed current Square service is Cuts, listed at $20 for 20 minutes.

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Where can I see service details?

Visit the Services page for the current menu. Anything marked as placeholder or TBD should not be treated as final.

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Store Policies
Can I buy products online?

Products are planned for the future, but live checkout is not available yet. Product names, pricing, inventory, fulfillment, and return rules are TBD.

Policy TBD
Can I ask Tony about products?

Yes. Use the text option or ask during your appointment for product recommendations.

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Still have questions?

We're here to help.

If you cannot find the answer you're looking for, text Tony and he'll help you with the next step.
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